CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

H&L Automotive has been great. Honest and reliable mechanics. Really good customer service! I highly recommend this repair shop. They are good people

Mike is an absolutely awesome mechanic! Went to another shop that wanted to remove the dash to fix the problem for big $$$. Mike was able to diagnose and repair the issue without it costing a fortune to fix. Professional, personable, and customer satisfaction is the best way to describe H&L automotive.

Quote reviewiconPrompt and Professional
Car & Truck Care, near Allison Park, PA

Mike was prompt and professional. Explained other things with my car that were an issue and options thoroughly. I will definitely go back!

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